Good Customer Service
I asked questions prior to ordering and they were immediately answered. The prices are reasonable. One of the two items I ordered had a problem, introduced on their end. I pointed it out and it was immediately and cheerfully corrected, including refunding my postage charge to re-return the item. Overall I am happy with the service and the Customer Service and would use this company again.
Reply from Direct Sight
Dear Alysia,
Thank you for taking the time to share your feedback and for your kind words about our Customer Service Team. We’re so pleased we were able to resolve the issue quickly for you and that you’re happy with the outcome.
We look forward to welcoming you again in the future. If there’s anything more we could do to earn a 5* review next time, please do let us know - we’d love to make your experience even better!
Kind regards,
DS Customer Care Team
