RR
RAMON RIVERA
United States
Reviews
Review of MoparPartsGiant.com
Review of Groupon
I ORDER A ITEM ON GROUPON
I ORDER A ITEM ON GROUPON , USE DEBIT CARD , AFTER I FINISH THE TRANSACTION, I GOT A EXTRA CHARGE FOR 39.95, RECIVE A TEXT FROM MY BANK, AND BY THE TIME I CALL I GOT ANOTHER CHARGE FOR SAME AMOUNT 39.95 END UP BLOKING MY DEBIT CARD AND HAVE TO GET A NEW CARD I WAS SCAM WILE USING THIS GROUPON APP , BE CAREFUL NEVER AGAINE
February 25, 2025
Unprompted review
Reply from Groupon
Hi Ramon,
Thanks for your review!
We sincerely apologize for the inconvenience and concern that the unauthorized charges have caused you. We understand how stressful and frustrating it is to deal with unexpected charges and to have to go through the process of blocking and replacing your debit card. Please know that we take such matters very seriously and investigate them to ensure our platform remains a safe and secure place for transactions.
Our team is currently reviewing this complaint and will follow up with you directly to resolve this issue for you within the next 48 hours.
Regards,
Amalesh Radhakrishnan
Groupon Customer Support