Katie

Enormous thanks to Toby and George for making my move as easy as possible - one pleasant phone call later I have very reasonably priced and comprehensive insurance (thank you Toby) AND my broadband all sorted (thank you George). So seamless and helpful, thank you both!

I was dreading the process of trying to submit final readings and recover any excess money in my account etc. after my move out date was logged a day early but Nelisiwe was fantastic - they responded quickly, clearly, and had the whole thing sorted in less than a day. It was so refreshing to have a person - and a lovely one at that - answering my queries.

Thank you Nelisiwe and Octopus for investing money in real people to support your customers.