D W

Wow,

The cheese, which was a gift for a sick person who'd requested this cheese but no particular brand, ..a cheese which is raw and unpasteurized which cost me $65 for 14 ounces including shipping.

Okay that's fine not a terrible price since I assumed naturally it's supposed to be delivered cold and with packaging costs, however the cheese arrived to an address which is less than 1 hour from their store and somehow, despite a couple of melted ice packs the cheese was warm, hot even as it's been a hot day .

It also arrived from an unknown to me shipper who delivered it about 9pm on a Sunday night leaving the box in the driveway by the garage.

Despite I'd heard them and retrieved it immediately, it was warm and ready for the garbage with a note in it saying it " may arrive warm" which they say is fine as it's a hard cheese. Why wasn't that on their website, I screenshot their disclaimer which says nothing about their cheeses arriving warm after days in shipment.

Who knows how it was stored before it arrived as it was packaged 9 months ago and expires in 3 months so i have no idea the condictions it was kept in if they would be so irresponsible to ship something in this way arriving warm just less than 60 minutes away. How does that even happen? Even the cheapest UPS or FedEx would be 1 day and the ice shouldn't have melted. I guess ice packs are expensive?

I'm not going to give it to her as a gift because it's already an unpasteurized raw product and you could smell it through the box so I threw it out right away and then went to see if I misread something or just missed something on their website but no, I I realized they never bother to say online before you purchase that it may arrive to you (a whole hour away) warm, but they only mention it after you've bought and paid for it.

It does get better though and funnier...there's a box inside the box that says "free gifts"

Those free gifts are a box of some kind of grain that expires in 4 days, A bag of nuts that expires in 6 days, and cookies that expire in a little over a week. So I assume that's how they get rid of items that are expiring perhaps supposed to make up for me spending $65 for nothing but warm raw and unpasteurized cheese) nobody I know is going to be so crazy to eat, and some expiring food I'll throw out for the squirrels.

I'm afraid to know if they accept returns because it would only give me visions of people who priorly had these food products and returned them because they arrived warm, and then were sent to me or to who they were sent to next lol. But again that's speculation they may not even accept returns or resell them after.

Back to the drawing board to find the raw unpasteurized Parmesan cheese this woman asked me for and to get it to her cool and refrigerated and hopefully before o visit her later this week.

None of this would have mattered had they bothered to be honest and say in their site that they don't ship overnight, and that that don't use enough ice packs or that even if you're literally less than 60 minutes from their store they cannot manage to even ask you if you want your items cool or cold when they get there even if you have to pay more. Then I could have made an educated decision if I wanted to take a chance on getting warm smelly boxes of cheese or shop elsewhere.

Just my experience and opinions of what happened when I tried to but from them. $65 into the trash and I guess there will be some happy squirrels tomorrow.

I did but her another cheese she wanted from another place and I'll update that info if they do a responsible job getting it here cold or at least cool.

** okay., to bring home the point of just what kind of people they are, this actually even gets worse. They replied to my email asking for a photo of ten damaged items ....knowing full well that the cheese would look perfect as you cannot photograph the damage caused by leaving raw cheese in a hot car for several days arriving inedible. This gaslighting to me shows how far they will go in their deceit.

Having money to invest and working as a day trader I wanted to learn about and begun using crypto and saw coinbase, hoping to learn and begin using the platform as my brokerage doesn't have it.

What a disgrace this company is.

First there's no phone number which I thought may be for security so I used the website to open an account.

These vile people has me list all my personal info, value I expected to invest, photographed my license and only then did i learn there's no real people there.

You can chat with a robot. So having no idea what to do on the site I gave up and closed the account immediately but too late because these people now have all my personal information.

Complete disrepute.

*To show how disreputable they are I sent them my information which they asked for in a reply, 2 days ago and of course never heard from them so even their supposed concern in the reply was for show they as I suspected never contacted me,,a reply just for show

Wow. They will not stop harassing me. Look at their BBB profile, I just left a review and apparently they have a problem calling and harassing a lot of people.

Don’t give them your number, 22 times they’ve called me since yesterday, several times and hour. They call more after I asked them to stop bothering me. Just hang up. Sick evil people I think just out if Their minds, I’m shocked at the thought I might have used them for solar. Absolute bottom of the barrel company i think To doo This to people. Next week I’ll have my new phone number, thankfully and they can’t harass me anymore

Unfortunately trust pilot doesn’t let you remove a review , pretty stupid of them and irresponsible.

I’d left a review for this company not realizing that the item they sent me was marked gold on some other way than 14k, but instead had some numbers and said Italy, this idiotic website won’t now let me remove my review but I’ve changed my star from 1 to 5 for this company and a 1 star for trust pilot for not allowing to remove a review.