Reply from Simply Sensitivity Checks
Hi,
Thank you for your feedback! We're glad you found the results detailed. If you have any questions or need any further clarification, feel free to reach out.
Kind regards,
Customer Care Team.
AD
AD
United Kingdom
Reviews
Review of Simply Sensitivity Checks
Review of PureGym UK
First time at PureGym Colchester
First time at PureGym Colchester. I try to use running machine. Two available but surprised not working, no staff available to help. I cancelled the membership after that.
February 17, 2025
Reply from PureGym UK
Hi AD. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused.
We would like to assure you that we are reviewing feedback and will ensure this is addressed in club.
Staff do undertake regular maintenance checks and work hard with our equipment providers to ensure that our equipment is fixed as soon as possible, if any should be broken.
We are equally as disappointed when this happens and sometimes need to wait on engineers but will have all equipment in full working order as soon as is safely possible.
In the meantime, we sincerely wish you the best in your future fitness goals. Thanks, PureGym