Anonymous

I am extremely disappointed with Sequence Letting Agency. Since moving into the property, I have faced numerous issues including dampness, poor heating, and low water pressure. These problems were first reported in November 2024, but despite my repeated attempts to get them resolved, the issues still persist due to their unprofessional and untimely responses.

The property has become uninhabitable, and I have had to serve notice on the lease. However, Sequence is now demanding that I pay all bills until they find a new tenant, despite the 12-month contract. This is completely unacceptable.

I strongly advise against putting your trust in Sequence. Their poor communication and lack of professionalism have made this experience incredibly frustrating.

Here's a review you can use:

I am extremely disappointed with Sequence Letting Agency (Jones & Chapman letting subsidiary).
Since moving into the property, I have faced numerous issues including dampness, poor heating, and low water pressure. These problems were first reported in November 2024, but despite my repeated attempts to get them resolved, the issues still persist due to their unprofessional and untimely responses.

The property has become uninhabitable, and I have had to serve notice on the lease. However, Sequence is now demanding that I pay all bills until they find a new tenant, despite the 12-month contract. This is completely unacceptable.

I strongly advise against putting your trust in Sequence. Their poor communication and lack of professionalism have made this experience incredibly frustrating.