SU

Susan

United Kingdom

Reviews

Review of RAMSDENSCURRENCY.co.uk

Review of TJC


Rated 5 out of 5 stars

Sonic toothbrush and oral irrigator

The items arrived fully charged and ready to use. The toothbrush has several modes and is quiet and effective. The oral irrigator has 3 speeds and is a godsend as I am unable to use floss. The water gets into all the nooks and crannies, combination of toothbrush and oral irrigator my mouth feels clean and my teeth sparkle!

April 18, 2025

Reply from TJC

Dear Customer,

Hope you are doing well.

Thank you so much for taking the time to share your experience with us. We take pride in knowing our customers are happy with their experience with TJC.

We look forward to you shopping with TJC again.

Regards,
Gaurav
TJC – Customer Care

Review of TJC


Rated 5 out of 5 stars

Unfulfilled order now being fulfilled

I placed and paid for my order and heard nothing for over a week. When I received a tracking number that didn’t work. In a telephone call, I was assured my order was on its way. Several days later and no package, I was told my order could not be fulfilled! However, TJC found the item and are sending it out! Thank you.

March 31, 2025

Reply from TJC

Dear Susan,

Thank you for bringing this to our attention, and we’re genuinely sorry for the inconvenience you’ve experienced.

We understand how frustrating this situation must have been — from the delay in communication to receiving a non-functional tracking link and being asked to review a product you hadn't yet received.

Please be assured that your refund was processed on 11.04.2025. We recommend checking your account, and if you still face any issues, feel free to contact us directly.

As a gesture of goodwill, we are also sending you a replacement for the item, which will be dispatched shortly. We truly value your patience and hope to serve you better in the future.

Regards,
Gaurav
TJC- Customet Care

Review of BOXT


Rated 5 out of 5 stars

Hive wouldn’t connect with app

BOXT went above and beyond to solve my Hive problem. When it couldn’t be resolved by phone, an engineer came out promptly and spent about 45 minutes sorting the problem out. Wing Lee was professional, very personable and pleasant, explaining what needed doing and not leaving until the problem was resolved. Thank you so much!

February 12, 2025
Unprompted review