MI

Miranda

United States

Reviews

Review of Zezgo


Rated 1 out of 5 stars

Do NOT book unless you are okay with…

Do NOT book unless you are okay with paying way more than you expect!!! Paid more than double the online price after they go through their insurance policy requirements at pickup so you're basically trapped into paying them. They also lied about the return time and charged me an extra $75 3 weeks after our trip, a whole process to try to refund with of course no actual response. Do not book! Any low price point they claim up front is not worth it!

December 27, 2024
Unprompted review

Reply from Zezgo

We are sorry to hear that you did not enjoy your rental experience on this occasion.
Unfortuantley without your reservation number and with little information about the booking I am unable to check the reservation details on our system to advise on why insurance was necessary and what was purchased.
I am also a little puzzled on the charge for the return time as your comments are not very clear, did you return the vehicle later than scheduled as this would incur a charge.
Should you wish to discuss your rental further please contact our customer service team customercare@zezgo.com .