The worst customer service i have ever…
The worst customer service i have ever experienced. And I am a pretty forgiving person.
The product was in stock and supposed to be delivered in 3-5 business days.
I did numerous attempts to contact their customer service, and only ever got the same reply saying they do not reply to messages on holidays or outside office hours. Regardless of what day or time of day I sent the message. I even made complaints and demanded the price be payed back in full.
After about two months I finally sent a more official complaint and added that I will be taking legal actions if the money isn't returned to my account. This is when I actually got an answer, but they were now saying it should be on its way and will try their best to figure out what is going on.
The product was delivered in the end, by a different courier and to a pick up point far out of my way.
On top of it all, the quality of the product is pretty bad and I strongly belive the reviews on their website are fake.