Horrific security with email fraud
Someone stole my email address and used my account inappropriately. I received a notice that I was permanently deactivated and when I went to appeal I got a bot like response.
You'd think they'd like to know that their security policy is pathetic, but I suppose they don't care! The 1 star overall score makes sense to me now - here's 1 more.
Reply from OfferUp
Hi Jane,
Thank you for responding to our request for more information so that I could look into this for you. I'm sorry to hear that your email was used to create an account without your permission. I've followed up with you in support ticket #104094769.
Once again, we apologize for any trouble caused and appreciate your patience throughout this process.
Thank you for bringing this matter to our attention. If you have any further questions, please follow up in the support ticket.
Warmly,
Emma | OfferUp Support