I hired the service from France to…
I hired the service from France to Honduras, paid full fare (121 euros) door to door service. When the package arrived to Honduras, they said they give my package to another provider and that I had to pay 90 dollars additional only to pass customs, in addition I had to pay the tax that customs will consider. I never received the package, it is still in Honduran customs, and when I call they never give me a straight answer not a reemboursement, they charged me for a service they never completed, and they are not transparent about it. I paid door to door service, process in customs should be part of their service not me to track by doing international calls and my mom going in person to the Airport in Honduras to get information.
I do not recommend this service. They are good to deliver paper only, but not packages with things.
