Artem Sovkov

Portugal

Reviews

Review of web.de


Rated 1 out of 5 stars

Don't risk and don't trust products…

Don't risk and don't trust products related to 1&1 Mail & Media GmbH.

1&1 Mail & Media GmbH is a group of companies that own WEB.de and gmx.de and gmx.com - they are different companies but they are part of the same group.

After ~6 months of using mail without any problems I got banned for no reason on gmx.com. Problem is that I kept migration service documents there and now when I lost access I have to re-apply for residence permit. 2 years lost because of the GMX. Support is neither answering, nor trying to do anything for months.
They can't even do email forwarding to my other e-mail. Tried calling to gmx.de support but was directed to use gmx.com support.

I'm just broken that one simple company can ruin your life without even trying to help. If God is real please help.

January 1, 2025
Unprompted review

Review of GMX


Rated 1 out of 5 stars

Don't risk and don't trust GMX

Don't risk and don't trust GMX
After ~6 months of using mail without any problems I got banned for no reason. Problem is that I kept migration service documents there and now when I lost access I have to re-apply for residence permit. 2 years lost because of the GMX. Support is neither answering, nor trying to do anything for months.
They can't even do email forwarding to my other e-mail. Tried calling to gmx.de support but was directed to use gmx.com support.

gmx.de and gmx.com are different companies but they are part of the same group. I'm just broken that one simple company can ruin your life without even trying to help. If God is real please help.

December 1, 2024
Unprompted review

Review of GMX


Rated 1 out of 5 stars

Don't risk and don't trust GMX

After ~6 months of using mail without any problems I got banned for no reason. Problem is that I kept migration service documents there and now when I lost access I have to re-apply for residence permit. 2 years lost because of the GMX. Support is neither answering, nor trying to do anything for months.
They can't even do email forwarding to my other e-mail. Tried calling to gmx.de support but was directed to use gmx.com support.

gmx.de and gmx.com are different companies but they are part of the same group. If God is real please help.

December 1, 2024
Unprompted review