NH

Nikki Hughes

United Kingdom

Reviews

Review of Polar Recovery


Rated 5 out of 5 stars

Excellent 5 Star service!

Excellent 5 Star service!! I dont usually leave reviews however, I contacted Polar about a pricing query and received a response 10 minutes later from the owner. I am more than happy with the prompt service and resolution and can’t wait to try my sauna!! Thank you!!

October 3, 2025
Unprompted review

Review of Dunelm


Rated 1 out of 5 stars

I should have listened to the reviews…

I should have listened to the reviews but I decided to order the Lyndon triple wardrobe. I’ve taken a day off work to assemble it and 2 of the main panels had long cracks in. I contacted live chat, a hour of my life I won’t get back! They didn’t have replacement parts to send and offered a replacement. I’ll be returning and not accepting a replacement as the quality is poor and I doubt it would last that long anyway!

January 31, 2025
Unprompted review

Reply from Dunelm

Hi Nikki

I am sorry for the issues you've faced with the wardrobe you purchased.

Your feedback highlights areas where we need to improve, and we are addressing these concerns with our team.

Please email us at customer.service@dunelm.com with your case reference 07830050 if you need any further assistance.

Thanks,
Sam