Never use this company
I moved into a new home and the propane tank ran dry unexpectedly. The tank gauge was disconnected, on an Amerigas tank rented by the prior owners. This was on 1/25/25. I didn't even know it was Amerigas until I read the lid.
So I called them (overseas customer service) and requested an emergency delivery as the temp was 7 degrees, and I considered no heat or hot water, possibly freezing pipes, an emergency. She said, let's schedule a delivery, and asked for my account. I don't have one. I just moved in. She said, then we can't deliver, and I asked to set up an account. I was told I cannot do that until Monday when the office is open. They told me unless I could see fire it was not an emergency in the eyes of Amerigas. I asked for a supervisor and she said, "I have one but you can't talk to them because you are not a customer."
WHAT
So fast forward to Monday. I found a local company to purchase a tank from, they will be digging up the Amerigas tank and replacing it. I am sure they will try to bill me to pick theirs up but I don't have an account. I imagine they will go after the previous owners because they DO have an account and I don't want that to happen but this is not my problem!
Never do business with them.