Billgang is now a scam, stay far away.
I paid my dues of $200 to this site and STILL do not have access to my site after 10 days. What kind of scam are you guys running? No-one replies to e-mails or the live chat and there's no option to start a new chat. Can I please remove my items from my store? I will never use your site again, this is ridiculous. My site is called letscook.bgng.io, please check your e-mail. I sent my transaction ID and everything you guys need to restore my account. The payment is MADE. Please. Stay far away from these guys.
Reply from Billgang
Hi Diego,
As you might be aware, Billgang has been building instrumental software that powers your business to scale with a competitive edge regardless of the industry you're operating within.
When your business uses our software on our base subscription plans such as Core or paid subscription plans such as Core Plus and Business, we charge a variable transaction fee of 2.9% plus 0.07 per transaction, billed through our payment processing partner. We've always been transparent regarding our pricing structure and platform model on how we bill our customers, and we're always happy to continue clearing things up whenever you get in touch with us in the future.
However, we understand that our pricing model may not fit all sizes based on your business industry, which is why we're continuing to stand behind our commitment to charging zero transaction fees on our Scale plan. You can learn more about our pricing structure here: https://billgang.com/pricing.