Daniel John

Canada

Reviews

Review of WooCommerce


Rated 1 out of 5 stars

These guys are scumbag clowns

These guys are scumbag clowns! Stripe wanted me to re-verify my account details, after being verified with them for years. I provided details and this went on for 2 weeks, with them accusing me of having another Director, despite me providing them with a copy of the company Annual Report. I finally had enough of their over-hyped security and run around, and wanted to delete my account. Turns out you have to delete your account with WooCommerce, and so after 4 days of run around with WooCommerce they cannot even reply to my deletion request. They call their support "Happiness Engineers" - these people are lazy, dishonest crooks, who make it WAY TOO DIFFICULT to delete your account, and do not reply after 4 days! I HATE Woocommerce / Stripe - so useless. Use PayPal or ANYONE ELSE - these guys are clowns!

February 7, 2025
Unprompted review

Review of Stripe


Rated 2 out of 5 stars

These guys are CLOWNS

These guys are CLOWNS! My business was "verified" by them, and no problem for 2 years. And then suddenly they require me to "verify" my business AGAIN. SO I try and do that, but they, for some reason, question that I am the ONLY Director for my company, incorporated in 2005. So I send a copy of the Annual Report, that lists the company directors, and that is not good enough for them. I have asked them to tell me why they do not believe that I am the only director - PROVE somehow that there is another director, but they can't and won't and so now my account is suspended - and for what? Who cares if there is another Director - which there isn't. Why do they think I am not the sole Director of my company, which bears my name?! I have chatted, and emailed, and uploaded forms, and they still won't budge, or show any reason why they think there would be other directors. And why does that matter or pose a security risk to anyone anyway? These guys are foolish, invasive, dishonest clowns with their "security". Well, I disconnect my website from Woopayments/Stripe with a single click, and go back to using only PayPal... who has never had the nerve to make me REVERIFY an existing business, or give a rat's about directors or other such nonsense. How can STRIPE question a business that they have previously "verified"? Who do these guys think that they are? Foolish CLOWNS, that's who!

January 22, 2025
Unprompted review

Reply from Stripe

Hi Daniel, thank you for taking the time to provide your feedback with us. Stripe aims to provide an excellent experience for all users, and we’re sorry to hear yours has been less than positive. While we understand the verification process may be cumbersome, Stripe is required by law to collect certain information from account holders in order to prevent abuse of the financial system, and this requirement varies from country to country. You can learn more about this process by visiting: https://support.stripe.com/questions/know-your-customer-obligations

If you believe we’ve missed something or have questions about verifications on your account, please contact us through one of our support options available on https://support.stripe.com/contact/.