I used to love Next
I used to love Next, but their quality has really gone downhill lately. I recently bought a dress from their website, and it arrived with a faulty zip..
January 20, 2025
Unprompted review
Reply from Next
Hi Eva, thank you for your feedback, this is really disappointing to hear so we’d really like the opportunity to discuss this further with you. Please drop us an email on we_are_listening@next.co.uk with a copy of this review and we’ll be in touch shortly.