SW

Stephanie Walterscheid

United States

Reviews

Review of Cheerfulpainting


Rated 1 out of 5 stars

Do NOT order the custom photo kits

Do NOT order the custom photo kits. The painting reference image looks nothing like the photo you submit, and you won’t get a reply from customer service when you try to contact them. I also ended up with a duplicate custom painting, which I never ordered, as my “free” painting (buy 3 get 1 free), instead of them just taking off the 4th canvas. Massive waste of money. Buy local.

January 16, 2025
Unprompted review

Reply from Cheerfulpainting

We are very sorry that you had an unpleasant experience. Regarding custom photo kits, we will further improve our processes to ensure higher quality and accuracy. For customer service issues, we will strengthen communication to ensure more timely response. Please contact our dedicated service team at service@cheerfulpainting.com with detailed information about your concern. We assure you that we will thoroughly investigate the matter and work hard to find a satisfactory solution. We value your feedback and appreciate the opportunity to correct the problem. Thank you for your understanding and patience.