United Kingdom
Review of Wowcher
After numerous WhatsApp messages. I have finally secured a refund. It took almost 6 weeks to achieve. I had to involve the credit card company, and submit 1 star reviews. No explanation was ever given for the non delivery of the mattress I purchased via Wowcher.
Review of Wowcher
As can be seen another automated message saying they will look into the case.
6 weeks has gone by NO REFUND
NO MATTRESS.
Does anyone have an email address for the boss Roland Bryan ?
I'm over £400 down.
BE VERY WARY OF BUYING A WOWCHER.
Review of Wowcher
Paid for a wowcher 18 th July to be used for an Emma Matress. It is now 25th August. After numerous emails and WhatsApp messages to both Wowcher and Emma I have received no refund or mattress. I have received robotic messages from both companies. You cannot speak to anyone. Avoid dealing with Wowcher.
Reply from Wowcher
Good Afternoon,
Please accept my apologies for the inconvenience this has caused you.
I appreciate your patience. Let me see what I can do to try and resolve this for you.
Dear customer we have chased with the merchant regarding this issue we are currently waiting for the merchant response if we get any response from the merchant we will update you .
I appreciate your patience.
Many thanks
Wowcher
