I’ve been using this brokerage for…
I’ve been using this brokerage for about three months, and my feelings are quite mixed. On the positive side, the interface is fairly intuitive, and I’ve never run into major technical glitches. The market data is usually up-to-date, and their educational resources do a decent job of breaking down complex topics. On the downside, I’ve noticed that execution times lag during high-volatility periods, which can lead to slippage. Also, customer support is prompt, but the answers they provide are sometimes too generic. Overall, I’m hovering at three stars because there’s potential here, but they need to iron out a few kinks.
Reply from Alpcaps
We truly appreciate you taking the time to share such a detailed and balanced review. Ensuring our clients have the best tools and insights is a top priority for us. Market conditions can sometimes impact trade execution across all platforms, but we're continuously working on optimizing performance to minimize slippage. Your feedback on customer support is also valuable—we aim to provide precise, actionable responses, and we’ll take this as an opportunity to refine our approach.