Deborah Blake

United Kingdom

Reviews

Review of Phoenix Gas Services


Rated 1 out of 5 stars

AWFUL service

AWFUL service
Been rung for the 4th time
This is just this month...
Booked in 6th... Jan..
Booked in 9th
Booked in again for today 17th
Should of been done before Christmas
Has anyone turned up....?? two leaking radiator s to be changed ASAP was the engineers diagnosis took the measurements... Nov 24
Booked in for Tue 21st Jan 8 -1 what's my chances... !!! ITS A JOKE ...

January 17, 2025
Unprompted review

Reply from Phoenix Gas Services

We apologise for the delays you have experienced, which fall below our expected standards of service. Unfortunately, demand for engineers during this cold period was high. This does not excuse the lack of communication, but is just by way of explanation. If your leaky radiators have not be rectified to your satisfaction, please call us.