DONT'T BUY. Absolute rubbish, battery will only last 2 days max, ring keeps doing soft resets. I was told I would receive a replacement ring, but the delivery dates keep getting put back, doesn't look like that's going to happen !!! Well after many messages to the company, I have now received my replacement ring and I am now monitoring the battery life, I will update in the next week.
Unfortunately, we were told that there is no availability to view samples of products, before placing an order.
February 21, 2025
Unprompted review
Reply from Ashford Blake
Hi Paul,
We appreciate your feedback and understand your disappointment regarding the lack of sample availability before ordering. While we strive to accommodate all requests, we may not always have display pieces or samples for every product. However, we do our best to provide detailed information, additional photos, and guidance to support informed decisions, as we did several times via email in your case.
We also want to note that your review is not based on direct experience with our products. We take great pride in our craftsmanship and would love the opportunity to demonstrate its quality. Please let us know if we can assist you further.
We truly appreciate your input and will take it into consideration as we continue improving our customer experience.
Customer service was very good kept me updated by email, with what was happening to my order.
January 1, 2025
Reply from OddBalls
Thank you for your positive feedback! We're pleased to hear that you were kept informed about your order progress. We strive to provide excellent customer service and appreciate your kind words.