first time order with Naadam I…
On my first time order with Naadam I made a mistake in sizing on one of three items. My item was clearly marked Final Sale, but I contacted Naadam anyway in hopes I could trade for another size. To keep my business, Naadam graciously allowed a one time only exchange for the correct size. Response time and attention to my concern are appreciated and will keep me as a repeat customer.
Reply from NAADAM
Hi Pamela, thank you so much for sharing your experience with NAADAM and our Customer Care team! Mistakes happen, and I’m glad we could accommodate this one time courtesy exchange to ensure you received the right size.
If you ever need help with sizing or fit in the future, our team at support@naadam.co is always happy to assist, and you can also use our on-site 'Find My Size' tool. I hope you’re loving your new pieces!