I wanted to take this time to thank…
I wanted to take this time to thank Samuel Garcia for his assistance in helping me to resolve the issue with my account. I had informed a previous representative of my desire to cancel this service in January. However, I was not told at the time that a formal written request was needed to be sent This time around In Me dealing with Samuel. He informed me of my options and assisted me in resolving the issue in the best possible way that was fair for both me and the company I can truly say I have not had any major issue with Alliance however it would be nice to get reminders about the process of discontinuing the services when conversations about doing so happen via phone calls like how Sam did it with me today. Outside of that I had no issues with billing, customer service or mail delivery. It was just time to move on.