Shaun

United States

Reviews

Review of Melanista


Rated 5 out of 5 stars

Honest Opinion

First of all, I'd like to thank the team at Melanista for all of their hard work and dedication on providing this beautiful artwork to begin with. Michelle and Sandy were very transparent on information regarding my order and now that I finally have these amazing pieces, I'm ecstatic with the results. To put it simple, these bags are beautiful. The leather is so soft, the artwork is amazing. I have to be honest tho... that wait time is horrible. Only because I'm a new customer to Melanista and with receiving orders quicker from other companies, I literally thought I had fallen victim to a scam.
THIS WAS NO SCAM! The amazing pieces of artwork literally took a month to deliver,
(BE PREPARED TO WAIT FOR CUSTOMIZED ORDERS) but I couldn't be more happy with the end results. Thanks again everyone at Melanista for all you do. Happy New Year 🥳 🎊 🎁 🎉

January 8, 2025
Unprompted review

Reply from Melanista

Dear Shaun,

Thank you so much for your heartfelt review and for recognizing the hard work and dedication of our team at Melanista. Your satisfaction with the end results truly makes our efforts worthwhile.

We apologize for the longer-than-expected delivery time and understand your concerns as a new customer. We're continuously working to improve our delivery process, especially for customized orders.

Again, thank you so much for being a valued customer. We wish you many more delightful moments with your new bags!