Worst experience ever
Worst experience ever
From November till January I only got automated emails with no actual help
Customer service is not real with this company as I have been trying to contact them ever since my package was not sent to me however I only got automatic emails saying that they will contact me ( it's been over a month without a proper response or a solution
I even asked for the refund of my order however they are not replying
I would suggest to use a different company for your pc parts, sure the parts will be a bit more expensive however you will get your parts and help with others companies unlike how computer universe is treating their clients
Update 2 weeks later, computer universe has not replied to me in over a week with no updates and had to take my case directly to the bank to get my funds back via a bank chargeback will have to wait months to get my refund
Do not use computer universe as they are not reliable or easy to deal with if the order has something wrong
I have seen other reviews and for the most part evey bad review is for the same reason
Update : had to get the bank involved bas computer universe didn't reply to any emails, messages or even pick up when called
Had to wait a long time as computer universe try to reject my claim.
Do not do business with this company as it has proven to be not trust worthy
Update: after rejecting my claim, the bank resent the claim as it was clear to them that computer universe did not deliver and tried to scam and they had to give back the full refund after 2 months
It's either a hit or miss with computer universe if you plan to buy something from them, pray that your order has no problems or you won't get anything or any help