Zero Stars
I would give zero stars if I could. I specialize in finding low-mileage, well-maintained vehicles that are just a few years old. After losing an auction, I was contacted by Ridesafely, who asked if I was still interested. I was misled into thinking I could make a good purchase, but now I'm facing a $10,000 loss on a vehicle I bought from them.
Ridesafely operates backup bid auctions with misrepresented listings. After the auction ends, the listing on Coparts website is completely removed. I also check the VIN but now I'll be sure to take screenshots. The only bids they approve are for cars that need engines or are obviously visually salvage. Winning bids on vehicles with resale value are not approved, as the cars are often already listed elsewhere or sold to dealerships. I won a bid for a 2021 F-Pace SVR. I could have made decent money on it. After the auction ended, it was listed on Honda of Lake City's website as coming soon. I then got the "declined" email from RideSafely. What's the point of winning an auction. They are basically just a broker and if they don't get approval for your win, you are just SOL. If, by rare chance, your bid is approved, be prepared for surprises like a major engine replacement. Doing extensive research won't help you because it will still look like a good deal.
In my experience, Ridesafely has not approved any winning bids on cars that could have been profitable. This is a strategic scam. Avoid Ridesafely and Copart. Stick to local auctions or those requiring a dealer license for legitimate opportunities.
I still don’t have the title for my vehicle, and I’m unsure if I ever will. I'm left with a useless brick on my driveway because I can’t title or register it, after spending another 17K on top of the purchase price to have a working engine. Cost now exceeds market value. Thanks for nothing, Ridesafely. I regret ever answering the phone and dealing with you.