Neil Hunt

Horrific customer service.

Items ordered and returned as per the website guidance with order number and reason for return attached - return sent on 11.12.24 and received on 13.12.24. All attempts at communication since ignored, emails not responded to, phone line is no longer in use.

This is akin to theft and will be taken further if necessary as you now have our money and also have received the purchased items back. I have provided evidence of the return being received by Steven Brown Art and await a response.....