NextDirect Running a Scam!!
I have just placed an order and I've received an email that it is going to be dlivered after 12 days after this point it would be moot. Upon contacting the customer service chat I have been told that the order cannot be cancelled even though it had been placed a few seconds before. I was told that I had to wait for it to be delivered and then send it back at my cost if I didn't want it. How is Next scamming customers now? I've told them to please cancel my oder, issue a full refund and do not send it to me as I do not need it and do not want to be out of pocket to return items that I will not need by then.
Who is the CEO running this Mickey Mouse Show! Shame on you Next!!
January 5, 2025
Unprompted review