If you are not based in Sweden avoid…
If you are not based in Sweden avoid them! I had ordered from the Canadian store, and was told that it was free shipping. When I ordered I was charged with a hidden $90 duty charge (half of the total cost) from ups that was only mentioned in fine print which stated vat was extra. It also did not mention the amount it was.
Reply from John Henric
Hi there!
Thank you for sharing your experience with us. We’re truly sorry to hear about the unexpected duties and taxes that impacted your order.
We strive to be transparent about shipping and duty fees, which is why we include a note on our website that taxes and duties may apply to international orders under our "Delivery Details2-category.
For future reference, duties and taxes are determined by the destination country’s customs regulations, and unfortunately, we don’t have control over these charges. That said, we’re continuously working to improve the clarity of this information on our website to avoid any surprises for our customers.
If you have any further questions or concerns, please don’t hesitate to reach out to us directly at customercare@johnhenric.com.
Regards,
John Henric Team