Oleksandr Serhieiev

Bought expensive monitor on their child company ComputerUniverse, paid money to Cyberport, never received my package already for 20 days, noone responding emails nor phone, feels like completely scammed..
Update: since you tell me I made review to wrong business, Cyberport is owner of CU and I transfered money to Cyberport SE, so, in my opinion, its correct review. Cyberport support also not answering to me. I hope they will contact me to resolve this issue as soon as possible
Update February 2025: Fully got money refund.

I ordered and paid for expensive monitor at 11 December of 2024, they provided me with track number two days after and never actually sent a monitor to me. Support is not answering by email, contact form or phone (phone calls are also expensive). I got answered once at 31 of December that "they sent out my package, cancellation is not possible", but DHL status still same and DHL tells me to contact shop, but thats impossible
Update: Got money refund in February