Support is efficient, and understanding.
I am a subscriber of Mega VPN. My country's censorship blocks many platforms, and a VPN is basically a neccessity. Every other VPN is so expensive in my currency, often being 10$ while Mega only offers services for 1$ - A fraction of the cost to be able to talk to my friends online. The support is also very helpful. I manage subscriptions through Google and there was an error on their end. I was refunded and allowed to re-subscribe in the span of about 2 days. Overall, the issue was solved pretty quickly and they were very helpful.
Reply from MEGA
Hello,
Thank you so much for your kind words and for sharing your experience! We're thrilled to hear that Mega VPN has been a reliable and affordable solution for you in overcoming your country's censorship challenges.
Providing accessible services at a fair price is something we strive for, and we're glad it has made a positive difference for you. It's great to know that our support team could assist you efficiently with the subscription issue and resolve it quickly.
We truly appreciate your trust and support. If you ever need further assistance, feel free to reach out — we're here for you!