the Razer Battery was sent to me on…
the Razer Battery was sent to me on time.
it was well packed, and a good item.
the battery came with tools and i installed it.
Unfortunately batteries are finicky and this time this battery died after a day.
i write to these guys and after 2 emails they refunded me 100% .
i was asking if they could resend a new battery but they were afraid in case their btested batch was bad somehow. so i agreed to the refund and i have received it immediately.
good service tbh. its a pity the battery died but i would use these guys again for other things if i need.
despite all this i give them 5 stars.
Why ? its fast , straightforward and no fuss . i understand that things break sometimes .
good Job guys
Reply from Storebattery
Sorry for the trouble. Thank you very much for your understanding as well. All of our orders are guaranteed. If we confirm that there is a problem with our battery, we will either offer a full refund or send a new battery as compensation. So if a customer receives the battery and finds it unusable, please don't worry. You can contact our customer service immediately to solve the problem.