the Razer Battery was sent to me on time.
it was well packed, and a good item.
the battery came with tools and i installed it.
Unfortunately batteries are finicky and this time this battery died after a day.
i write to these guys and after 2 emails they refunded me 100% .
i was asking if they could resend a new battery but they were afraid in case their btested batch was bad somehow. so i agreed to the refund and i have received it immediately.
good service tbh. its a pity the battery died but i would use these guys again for other things if i need.
despite all this i give them 5 stars.

Why ? its fast , straightforward and no fuss . i understand that things break sometimes .
good Job guys