Not quite 5 stars
I've been using this site to book and search for tickets for gigs, comedy and theatre shows for about a year. I like that you can also search for a show in a specific area of the country.
The booking process is easy and usually once payment has been made I have received my tickets straight away.
What I like about this site is it gives suggestions on accommodation local to the show, which is handy if you are looking to stay somewhere overnight or for a few nights. It also shows you information about the venue, so you can view the seating plan or additional numbers if you have accessibility questions before booking.
What isn't great about the site is when you are scrolling and click on an artist and come out of that search, it's takes you back to the beginning, which is very annoying.