Overall, extremely satisfied.
Positives. Customer service was great. Love the chat feature ( very responsive and professional) Would purchase from them again, but i hope i don't have to. Lol.
The only negative is that the manual covers multiple Spas for the Daydream collection. I had to YouTube and use customer chat for clarification. We couldn't find the drain plug forever, Also, the delivery was quick but the transportation part didn't go as expected they were supposed to call and set up an appointment. Instead, they kind of surprised me with it's coming today. (Within a week of purchase) Be aware. Probably the fault of the delivery company.
That being said, all is done and the spa is gorgeous. These brands are lighter weight but the construction is very sturdy. Everything works perfectly.
Reply from AquaRest Outlet
We’re so happy to hear that you had a great experience with us & that your new hot tub is meeting your expectations! We look forward to working with you again for any of your spa needs. Thank you, AquaRestOutlet.com
I am sorry for the poor communication from the freight company, and I do hope it did not cause any issues...but that is wonderful that everything else is as expected or better!