Terry

United States

Reviews

Review of Trustpilot

Review of DingDingDing


Rated 5 out of 5 stars

Ding Ding Ding thank you for choosing…

Ding Ding Ding thank you for choosing me to make a review on ur games the games are exciting easy to play good giveaways. My concern as a winning member that you focus on improving your redemption process I understand you want to put more games on the site but when playing the games then redeeming out prizes it discourages us players for the long period to wait for our redemption then if we win again while waiting for our last redemption and we win again we have to wait five working days to make another redemption when it takes 3 to 4 weeks we don't like waiting another five days to redeem again it takes 3or 4 weeks to receive it. I don't understand why the verification process takes so long once we have redeemed we shouldnt have to wait 4 weeks for another verification once been verified we should receive them faster for the second one etc etc so I would focus more on fixing the redemption process before you put more games to play

January 19, 2025

Reply from DingDingDing

We appreciate you taking the time to share your feedback and experience with our games. We're thrilled you find our games exciting and easy to play, and that you enjoy the giveaways. Your feedback regarding the redemption process is valuable to us. We understand your frustration with the current wait times and the need to re-verify after each win. We're actively looking into ways to improve this aspect of the player experience to make it smoother and more efficient for everyone. Thank you again for your review.

Review of DingDingDing


Rated 4 out of 5 stars

The games are great the giveaways are…

The games are great the giveaways are good to to keep people coming back good prizes also the redemption process could really use some help shortening the time of receiving the redemption other games or social casinos make redemption faster to receive but all in all ding ding ding is fun

January 17, 2025

Reply from DingDingDing

Thank you for your review!

Review of DingDingDing


Rated 5 out of 5 stars

I I really like the floor mat the games…

I I really like the floor mat the games easy to play some good graphics and it pays out good the redemption part of it needs a lot of work though it takes too long to receive it but it's all in all ding ding ding is a good place to play I appreciate it thank you

January 8, 2025

Reply from DingDingDing

Thank you for your kind words and for playing with us!

Review of DingDingDing


Rated 2 out of 5 stars

Slow redemption

To be honest I love the platform good games good graphics good payoffs I guess reasonable daily rewards are good but the problem I'm having is I put in for redemption of 144 on December 15th 2024 I still have not received it through my bank then I just got another edition last night for 2:30 but it won't let me redeem that one until the other one is redeemed I called numerous times and the other time I got to wait got to wait I played other casino games and one that had the money within a week 7 days ding ding ding cuz it has to be verified and then three to seven days after that well that two different people tell me they've already been verified 2 weeks ago I still have not received it for the 37 Days thing and I don't know I'm just wondering is it a scam cuz it won't let me redeem my second one either until the first one is redeemed you would think that they would hurry and get them out so they keep people coming playing

December 14, 2024
Unprompted review

Reply from DingDingDing

I understand your frustration, and I apologize for the delay. To help resolve this, please provide your email so we can check the status of your redemption and investigate further. We want to ensure everything is handled quickly for you. Thank you for your patience!

Review of DingDingDing


Rated 5 out of 5 stars

The games are great good color customer…

The games are great good color customer service is awesome could get a little faster on the redemption process all n all I love doing ding ding

December 26, 2024

Reply from DingDingDing

Thank you for your feedback! We're glad you enjoy our games and appreciate your kind words about our customer service. We're always looking for ways to improve our redemption process.

Review of DingDingDing


Rated 5 out of 5 stars

Fun and easy games daily bonus easy…

Fun and easy games daily bonus easy redeem good support and customer service

December 15, 2024

Reply from DingDingDing

Thank you for your positive feedback! We're happy to hear you're enjoying our games, daily bonus, and customer service.