Marie Harmony

United States

Reviews

Review of us.vtoman


Rated 1 out of 5 stars

I ordered an almost new display model…

I ordered an almost new display model which arrived defective. (Company sells both almost new and refurbished on eBay) Company offered replacement & I asked that it would be same almost new not a refurbished. They then replied and told me to get a refund and buy a new one (for several hundred more $) bc they have no more for sale but it was a lie - they have 9 available right now on eBay (almost new units) Avoid this brand and seller! They sold me a fire hazard with input watts almost 1800 blowing breakers! Now tariffs raised prices on all power stations and I missed the opportunity to own one. I am disabled and can’t afford to pay more! I now have no emergency power for hurricane season! They lied about the condition of their product, sent me a defective product, lied when they offered to replace it, and then lied saying they had no more in stock! All while trying to get me to spend several hundred more dollars on a new unit.

July 4, 2025
Unprompted review

Reply from us.vtoman

Dear Customer,

Thank you for your message. We understand your frustration but must clarify:

Official Sales Policy
Your device was purchased via an eBay third-party seller.We do not manage sales or support for eBay listings.

Product Safety Warning
Discontinue use immediately if experiencing electrical issues.Non-official refurbished units may pose safety risks.

We recommend buying through our official channels to ensure quality and support.We hope your issue will be resolved soon. We wish you all the best!

Best regards,
Vivi

Review of Ulike


Rated 1 out of 5 stars

BEWARE ULIKE AIR 3

The air 3 didn’t reduce any of my chin hairs as promised. BEWARE they’ll ask you to extend your trial in a bad faith attempt to run the clock out on the return window! I requested to exchange for air 10 with a coupon (cheaper than original purchase of air 3) due to more joules but they wrote back and said it’s not got more power or joules which wasn’t true. This caused a delay and then they wrote me back saying I can’t return at all. I used it faithfully for 3 months but it didn’t reduce a single hair on my chin! It did reduce my thinner previously lasered bikini by about 50% but I didn’t buy it for that. It isn’t strong enough for thick hair.

December 16, 2024
Unprompted review

Reply from Ulike

Dear Marie,

We greatly value your purchasing and usage experience. After reviewing your feedback, we have carefully examined our email records. On November 20th and December 6th, we provided you with solutions to address your concerns. Unfortunately, we did not receive a response within two weeks, which caused us to miss the optimal return period.

Rest assured, we will send you an email shortly with a resolution for this order. Should you have any questions, please do not hesitate to contact us.

Best regards,
The Ulike Team