Account deleted for no good reason.
I used to sell locally on OfferUp. Then, with 743 5-star reviews under my belt, my account got deactivated without warning or reason given. For six months I tried to get it back and I got a number of meaningless prefab responses. OfferUp simply refused to solve the problem. Customer service at this company is non existent. It is clear though that scammers seem to have unrestricted access. Too bad I can't less than one star.
Reply from OfferUp
Hi Reno,
Thank you for sharing your experience, and I’m truly sorry for the challenges this situation has caused. I understand how important your account—and the trust you’ve built with your 743 5-star reviews—must be to you.
I wanted to follow up and let you know I’ve emailed you directly regarding your account under ticket #103388024. From our end, your account is active and not disabled. The email includes instructions to reset your password and regain access, which should resolve the issue. If you encounter any difficulties or still can’t access your account, please reply to my email.
I hope this helps clarify things, and I’d love for you to consider rejoining OfferUp.
Take care,
Emma
OfferUp Support