I do not recommend Fox & Sons
The Hove office handled my mortgage four years ago. I had to pay a fee which I was told told was a lifetime fee for future services.
The original agent I dealt with did an excellent job but has since left so I was left with Jack who called to remind me of my re-mortgage and incorrectly deduced that it was due a year earlier than it was.
No matter, fast forward to this year and I'm told I need to download an identity/security app, Credas, send a bunch of paperwork and payslips in order to get my mortgage going.
A couple of days later. he says there will be a delay because my name, Francis, brought up questions. *Shrug*
Having heard nothing for a few days, I sent a reminder asking for updates.
I got an email back saying due to "certain circumstances, they were unable to find a lender and they could no longer help"
No explanation, no further feedback. That "lifetime fee" I paid sure came in handy eh?
I wouldn't use F&S again if they paid me.