Don't buy from them
Don't buy from them. I had bought a security chain and they delivered it to me full in dust and the fabric of the product was torned. I contacted them and told me it is not worthy to do all the process of returining the product and they can give me a 5 euro coupon. I demaded my product is replaced and what they brought me was another chain which was also rotten, dirty and torned.
Two weeks now i am asking them to allow me to return the product at store, since waiting for somebody from the company to pick up the product at home is impossible for me and they will not accept it. It is not about the 15 euros that i payed for the chain to begin with, but it is about all the suffering i have been through because of them, and they are not even elastic, so the issue is solved.
I will never buy again from them and do not recommended it to anyone else!
Reply from Unieuro
Gentile cliente,
siamo spiacenti e ci scusiamo per l'accaduto; dalle verifiche risulta che la nostra assistenza clienti ti abbia inviato comunicazione in merito alle modalità del reso pertanto ti invitiamo a verificare la tua casella di posta.
Ti ringraziamo per il tempo dedicato alla recensione e ti auguriamo una buona giornata.
Customer Care Unieuro