Immature company that’s completely dishonest
I will echo the same thing everyone else has said. I paid $1 for a single pdf file (which didn’t work by the way) and read the information that mentioned nothing about agreeing to pay a subscription fee later on. I specifically read it looking for that because I know it happens all the time. I emailed the company but haven’t heard anything back yet. I also called the number in their site which immediately disconnects when they answer.
And you people have the nerve to respond to these negative comments saying you’re legit and the rest of us are misinformed? What company doesn’t allow phone calls to come through and asks to use WiFi calling instead?
Reply from PDF Master
Dear Mark!
Thank you for reaching out!
We want to extend our sincerest apologies concerning all the issues that you have faced. Our platform aims to be transparent about all charges and subscriptions. The subscription terms and conditions, including the details of any charges, are visibly displayed on the sales screen before the purchase is finalized. We also ensure that explicit consent is obtained before any charges are applied.
However, we'd like to learn more about your situation and what exactly happened. We want to make things right. So, please email us at support@pdfmaster.app and we will get back to you promptly.