Kaley

Bought an iPhone described as excellent quality it came with chips in the screen, sent it back special delivery which they received as I get photo proof, they are still telling me 10 days later it hasn’t even started being processed back into the system which will take 5-7 days then another 5 for refund, I can’t get through to them through the telephone on webpage so have to rely on Amazon messages, I think it’s absolutely disgusting and they have 4 more days to rectify it as I’ve raised a concern with my bank