JC

J C

United States

Reviews

Review of Storage King USA


Rated 1 out of 5 stars

We have an A/C unit leaking into our…

We have an A/C unit leaking into our unit currently x 8 days. I just found out yesterday while going to the unit. They did try contacting me about the leak, but apparently had wrong contact numbers for us.

Regardless, I asked if an A/C repair person had inspected the A/C leak. She said no because the leak stopped (as it was actively leaking). I said it is still leaking, and the reason it temporarily stops is when the A/C unit turns off. She would not call an A/C repair person last night, and we were in unit several times today, and A/C is still leaking into our unit.

I have already obtained a new storage unit elsewhere from a different company.

Update on 11/17/2024: We removed damaged items and started moving things to a new storage unit elsewhere. A/c continued to leak when unit was running, and would slowly stop leaking when A/C unit turned off. Obviously Storage King still has not had an A/C person out to fix the problem. This is neglegence.

Radio Road Location: Naples, FL Storage King

November 15, 2024
Unprompted review