Professional, helpful and faultless service
I ordered a Gretsch G5220 Electromatic in dark metallic cherry red. Its a beautiful colour, but sadly Gretsch don't make this colour anymore and Mann's had one of the only ones's left in the country. Unfortunately when it arrived, and through no fault of Mann's, there was a screw missing from the neck pickup, which was also out of alignment (I've subsequently found out this is a common factory fault) After a quick phone call, Manns sent me a DHL label to return the guitar, ordered a new part and their guitar tech replaced it, and did a full tuning and set up. The guitar was returned back to me in the space of 5 days. Impressive service, incredibly nice people to deal with and will definitely use again. The guitar is awesome by the way.........!