Mann's Music Reviews 1,448

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's service, highlighting the prompt delivery and the excellent condition of the products upon arrival. Consumers appreciate the competitive pricing and often find that the company offers better deals than other retailers. The ordering process is described as straightforward, and the communication from the company is clear and reassuring. People value the personal touch and helpfulness of the staff, noting that they are knowledgeable and not pushy. Many reviewers specifically mention positive interactions with staff members who went above and beyond to assist them with their purchases or resolve any issues. The quality of the products, including guitars, ukuleles, and pianos, is frequently commended, with customers expressing satisfaction with their sound, appearance, and overall value.

Based on these reviews

Rated 5 out of 5 stars

After doing quite a bit of research and reading a lot of reviews, I had more or less decided which model ukulele I wanted. I admit that I had never heard of Mann's Music, but a quick search showed tha... See more

Rated 5 out of 5 stars

Recently purchased a new guitar from Mann's. I was contacted soon afterwards to confirm the delivery. Item was delivered via DHL, following a problem caused by the courier, Darcey was quick to resolv... See more

Rated 5 out of 5 stars

Excellent company. The Guitar arrived double boxed super fast delivery and at a fantastic price. This is the second instrument I have purchased from Manns and the whole experience was perfect each tim... See more

Rated 5 out of 5 stars
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First time buying from Manns. Superb, first class experience. I Bought a Fender Acoustasonic Player Telecaster. Got my questions very quickly answered. Delivery was very fast - next day. Guitar a... See more

Rated 5 out of 5 stars

Found the guitar I was after at Manns at the lowest price on the web. Was kept well updated by Manns and also the courier. Guitar arrived a couple of days later as I missed the next day delivery dead... See more

Rated 5 out of 5 stars

I hadn't come across Mann's Music before I was looking for a Yamaha APXT2 ¾ size guitar. They beat everyone else on price and had the finish I wanted, Dark Red Sunburst. Quick dispatch and delivery... See more

Rated 5 out of 5 stars

Great product but we nearly did not get it. It was left on the door step of the front door facing a major in road. It had not been for a neighbour who took a photography we would not have got it. Wor... See more

Company replied

Rated 5 out of 5 stars

Our daughter reached her peak with her current piano and wanted to look at a variety in one place. The shop is the best that we have found, the upstairs filled with many, beautiful pianos. We... See more

Rated 5 out of 5 stars

The service from Mann's was excellent, I ordered and the guitar and arrived almost immediately. I got a Rathbone Navigator, it's the best guitar I have ever had. I recommend and I highly recommend Man... See more

Rated 5 out of 5 stars

First time buying from Mann's Music. I bought a Rathbone showmaster guitar. I searched online, found it at Mann's and ordered. Very easy website to order from and guitar arrived well packed. It came v... See more

Rated 5 out of 5 stars

Ordering online was straightforward. Response time excellent. My order, shipped using Royal Mail Track24 was with me the following day. Excellent service. The item I bought, a BOSS RV-200 Reverb pedal... See more

Rated 5 out of 5 stars

Bought a brand new hybrid ii FSR telecaster that I wasn’t able to find anywhere else at the same price. This had to be shipped to the US and so there were some complications with customs, but Darcey... See more

Rated 4 out of 5 stars

Mann's music were great. Good price and excellent customer service. The problem was their choice of courier DHL who mysteriously returned the product to the shop causing an unnecessary delay. The staf... See more

Rated 5 out of 5 stars

Love Mann's, a proper music shop with knowledgeable and friendly staff, and a good range of fairly priced products for all kinds of music. I'm local so I love that I can order something online and cli... See more

Rated 5 out of 5 stars

Good, friendly advice on the phone while making my mind up. Delivery was prompt, and in perfect condition. My guitar sounds fab. I'd happily recommend Mann's Music, and would shop here without hesita... See more

Rated 5 out of 5 stars

I ordered a Gretsch G5220 Electromatic in dark metallic cherry red. Its a beautiful colour, but sadly Gretsch don't make this colour anymore and Mann's had one of the only ones's left in the country.... See more

Rated 5 out of 5 stars

I needed to exchange my original purchase and they couldn’t have been more helpful. Being a smaller business, I was able to speak with someone directly, which is a treat these days! Delivery was quick... See more

Rated 5 out of 5 stars

Excellent Service guitar arrived well packed and very hi quality, I purchased the HiVibe, have yet to figure out all the settings but just as a guitar sounds superb. Hopefully after Christmas when eve... See more

Rated 5 out of 5 stars

Ordered a evh wolfgang guitar , saw the pictures and it just, stood out , always wanted one, just bit the bullet and ordered it. It arrived next day on time, in North England. Very smooth transactio... See more

Rated 5 out of 5 stars

First time buyer... Brilliant! Very competitive and attentive service from start to finish...I will always aim, where possible, to use Mann's in the future.

Rated 5 out of 5 stars

Recently decided to take up bass guitar again after not playing since school 20-odd years ago. Thought I would treat myself to a new bass to try and motivate myself.. After a bit of research onlin... See more

Rated 5 out of 5 stars

My order arrived damaged by the courier, I contacted the customer service and nothing was to much trouble, they organised a collection and replacement. Kept me informed through out and tge new one arr... See more

Rated 5 out of 5 stars

I went in there yesterday to replace some guitar strings for my cousin to play at my wedding reception that was coming up shortly and the lady were soo pleasant and helpful and really made me feel at... See more

Rated 5 out of 5 stars

Great products and service from Mann's Music, as always. The type of products and prices are better than other stores so always keeps me coming back.

Rated 5 out of 5 stars

We bought a ukulele and case for our son (May 2025) - excellent service, order was dispatched the next day and received 2 days later in perfect condition. And it was cheaper than any options on Amazon... See more

Rated 5 out of 5 stars

Managed to get a fender modified bass from Manns music..when no other suppliers had any stock..it was a better price too! Fast delivery..Great product..Great price.

Rated 5 out of 5 stars

Delighted with my new baritone ukulele! Beautiful tone and very easy to play. There were some problems with the delivery but Mann's Music were really helpful in getting it all sorted and keeping me... See more

Rated 5 out of 5 stars

I was trying to buy a specific guitar but was let down by another vendor when it turned out that although it was advertised on line, they actually had no stock. I phoned Manns to make sure they did ha... See more

Rated 5 out of 5 stars

I ended up ordering a Fender Tone Master FR10 FRFR Cabinet. Was initially attracted by competitive price, made an intitially contact by phone was met by friendly helpful person, went straight online a... See more

Rated 5 out of 5 stars

Very happy with the service provided, when I bought a discounted Fender FSR Princeton Amplifier recently. Item was despatched immediately and I got it within 2 days of purchase. Item was extremely wel... See more

Rated 5 out of 5 stars

Great selection of products! The item we ordered for pickup was ready promptly and exceeded our expectations. We will certainly visit again!

Rated 5 out of 5 stars

This was my first purchase from Manns and I ordered a high end guitar from them. Communication was polite and prompt with the item arriving swiftly and in top condition. Great experience and woul... See more

Rated 5 out of 5 stars

Purchased a guitar on line from this company. Fantastic deal and delivery cost very fair. Item arrived on day selected. Couldn’t have asked for better! Thank you

Rated 5 out of 5 stars

Item arrived very quickly. Not Mann's fault, there were some small parts missing. Customer support obtained the parts from the manufacturer and passed them on

Rated 5 out of 5 stars

Bought my flamenco guitar from here. It's a beauty. Excellent sound. Hassle free service. Will most likely be back for other things at some point. Would highly recommend.

Rated 5 out of 5 stars

Guitar arrived on the scheduled delivery date, no problems at all. Really happy with my purchase and would definitely buy from Manns again! Cheers guys!

Rated 5 out of 5 stars

I recently purchased a trombone from Mann’s Music for my daughter, who’s just starting to learn the instrument, and I couldn’t be happier with the experience. The trombone was delivered by DPD very ne... See more

Rated 5 out of 5 stars

The shop phoned ahead to confirm delivery of the new piano and all went to plan.

Rated 5 out of 5 stars

Recently bought a Cordoba mini bass via Mann's. They were the best priced website and offered the quickest and best value delivery service. The guitar was extremely well packaged and suffered... See more

Rated 5 out of 5 stars

I bought the Fender Squier Paranormal Series Toronado, Laurel Fingerboard in Black and it is a really good versatile sounding guitar, that I am really pleased with. In sound and playing, it is c... See more

Rated 5 out of 5 stars

Great service from Jake at Mann's Music. Due to Covid I could not see the Cordoba Mini until it arrived and when I wanted to exchange it for a different finish this was dealt with quickly and smoothly... See more

Rated 5 out of 5 stars

I needed to buy a classical guitar during lockdown, with no way to try them out. After doing a lot of online research into guitar makes & models, and also shops, I rang Manns, feeling like I'd be in t... See more

Rated 5 out of 5 stars

This is an excellent company offering personal service. I originally purchased my guitar from a certain large supplier but found the same instrument, a cordoba, offered at a much lower price. Delivery... See more

Rated 5 out of 5 stars

Excellent service throughout from Mann's Music my ukeleke bag and tuner arrived very quickly fully tracked and was well packaged. I would definitly have no hesitation using Mann's Music again. J.Ager... See more

Rated 5 out of 5 stars

Bought a Cordoba C12 Spruce online and received it the next day. Guitar was well packaged and marked as fragile. Came with the Cordoba Humi case which was nice. The sound is amazing and L... See more

Rated 5 out of 5 stars

Ordered a Cordoba tenor ukulele , delivered next working day (free delivery) , top notch instrument and was cheaper than anywhere else!!! for same uke ,

Rated 5 out of 5 stars

Hard to find item provided, friendly staff who helped me over the phone to verify everything with the order. Couldn't ask for better. Package was well protected and arrived exactly when they said it w... See more

Rated 5 out of 5 stars

Easy online ordering process, and fast delivery. Violin in great condition, very happy with my purchase. Will shop from here again.

Rated 5 out of 5 stars

Wonderful staff, friendly, knowledgeable, not pushy at all. I felt in great hands with them and have now bought several instruments from them, all of which have been packed and posted wonderfully and... See more

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Company details

  1. Music Store

Information provided by various external sources

Over the last 160 years we have retailed virtually all musical products from Wireless Sets and Gramophones before the first world war for around 10 guineas, vertical and overstrung pianos for between 30 and 40 guineas in the twenties, Pathescope home cinema movie cameras in the fifties for £6:15:0. We now sell over 15,000 stock lines, from reeds and strings, to brass and woodwind, a huge stock of printed music, both electric and acoustic guitars and electronic and acoustic pianos. Indeed it could be said there are few music shops in the UK with such a large and diverse stock. We have been offering the best prices on the top products to the general public since 1854; we are a family run business that has been operating for 160 years. Unlike our competitors we do not offer a price promise, because we have done your homework for you. You can choose products from this online catalogue, knowing that you are getting the best possible price in the market place today.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Hasn’t replied to negative reviews


Rated 5 out of 5 stars

I recently purchased a Yamaha CLP845…

I recently purchased a Yamaha CLP845 Digital Piano from Mann’s Music. When researching digital pianos, I found their sales team particularly knowledgable, helpful & friendly. My keyboard was very competitively priced & delivery was prompt & efficient. I would highly recommend Mann’s Music as well as my CLP845.

October 4, 2025
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Rated 5 out of 5 stars

Quality instruments, great service and great prices.

After doing quite a bit of research and reading a lot of reviews, I had more or less decided which model ukulele I wanted. I admit that I had never heard of Mann's Music, but a quick search showed that they had the item in stock at an extremely competitive price, and I was not disappointed. Easy to deal with and fast delivery, and I am absolutely delighted with the instrument. I really hope to deal with them again soon.

September 20, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent company

Excellent company. The Guitar arrived double boxed super fast delivery and at a fantastic price. This is the second instrument I have purchased from Manns and the whole experience was perfect each time.

September 19, 2025
Unprompted review
Rated 5 out of 5 stars

My order arrived damaged by the…

My order arrived damaged by the courier, I contacted the customer service and nothing was to much trouble, they organised a collection and replacement. Kept me informed through out and tge new one arrived in perfect condition, wouldn’t hesitate in using mann music again

September 1, 2025
Unprompted review
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Rated 5 out of 5 stars

First time buyer...

First time buyer...
Brilliant!
Very competitive and attentive service from start to finish...I will always aim, where possible, to use Mann's in the future.

August 4, 2025
Unprompted review
Rated 5 out of 5 stars

Rathbone Navigator

The service from Mann's was excellent, I ordered and the guitar and arrived almost immediately. I got a Rathbone Navigator, it's the best guitar I have ever had. I recommend and I highly recommend Mann's, and Ed Sheeran if you are listening, you are good, and I am sure your guitars are nice but you could be better on a Rathbone Navigator from Mann's music.

September 5, 2025
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Rated 5 out of 5 stars

Very Happy Customer

Found the guitar I was after at Manns at the lowest price on the web. Was kept well updated by Manns and also the courier. Guitar arrived a couple of days later as I missed the next day delivery deadline. Guitar was very well packed and in perfect condition.
A flawless transaction from beginning to end and I wouldn't hesitate recommending Manns to anyone.

August 13, 2025
Unprompted review
Rated 5 out of 5 stars

evh wolfgang guitar

Ordered a evh wolfgang guitar , saw the pictures and it just, stood out , always wanted one, just bit the bullet and ordered it. It arrived next day on time, in North England. Very smooth transaction, I love the guitar it looks and plays great, can't put it down.

July 25, 2025
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Rated 5 out of 5 stars

I needed to exchange my original…

I needed to exchange my original purchase and they couldn’t have been more helpful. Being a smaller business, I was able to speak with someone directly, which is a treat these days! Delivery was quick and service was great 👍

July 26, 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful staff

Wonderful staff, friendly, knowledgeable, not pushy at all. I felt in great hands with them and have now bought several instruments from them, all of which have been packed and posted wonderfully and are pristine.
A really really great company.

August 5, 2025
Unprompted review
Rated 5 out of 5 stars

First time buying from Mann's Music

First time buying from Mann's Music. I bought a Rathbone showmaster guitar. I searched online, found it at Mann's and ordered. Very easy website to order from and guitar arrived well packed. It came via UPS with tracking. Excellent service all round. Just as quick and easy as any of the well known online retailers.

July 22, 2025
Unprompted review
Rated 5 out of 5 stars

Manns is my go to music shop

Manns is my go to music shop, they have great quality instruments and accessories, and if it’s not in the shop they will order it, the staff a fantastic always welcoming and pleased to help, big shout out to Darcie who works so hard and always with a smile 👏👏👏👏

July 12, 2025
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Rated 5 out of 5 stars

I recently purchased a trombone

I recently purchased a trombone from Mann’s Music for my daughter, who’s just starting to learn the instrument, and I couldn’t be happier with the experience. The trombone was delivered by DPD very next day —impressively fast! The instrument itself is excellent, perfect for a beginner, and I snagged it at a very competitive price thanks to a great offer. Mann’s Music provided outstanding service, with clear and reassuring email communication throughout the process, making me feel confident and supported. Highly recommend them for their quality products and top-notch customer care!

July 10, 2025
Unprompted review

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