I returned the item
I returned the item. It did not fit in my location, and installation was too complex
November 7, 2024
Reply from RYSE
Hi Paul,
We are sorry to hear you have returned your device. If you change your mind in the future or relocate to somewhere that would benefit from the SmartShades, we would be more than happy to assist you in the process again.
We offer personalized assistance via live chat (feel free to send us photos of your space and shades to ensure compatibility before purchase). We also have an extensive support center for install and troubleshooting, and live technical support calls can also be booked via appointment for personalized installation walkthrough.