Poor Communication
It was easy to sign up; however, there no simple way to communicate with your provider or customer service,,,this part actually sucks. Having to rely on community chat is crazy. No way to request your refills as I’ve sent multiple message to no avail.
November 12, 2024
Unprompted review
Reply from Zappy Health
Thank you for your feedback. We're glad to hear that the signup process was smooth; however, we apologize for the communication challenges you've faced and are actively working on improving our system for better provider and customer service interactions.