Nunu

I had to go off my Crohn's meds COLD TURKEY because of the total incompetence of these people. Took 2-3 months to sort out what should have been a SIMPLE issue to fix (a dosage change ordered by the doctor...). Every time I called their call center reps I got a different answer, felt like I was losing my mind. They are risking people's lives and it's sickening! Complete disgrace.

"Basic" dental coverage is a SCAM. I was charged $1100 out of pocket after a single-day dental procedure (which was medically necessary, NOT cosmetic), no thanks to these people and their incredible "coverage". Metlife, your business model is a shameless scam and you should not be allowed to operate. I would have been better off with no dental insurance at all. 0/10