I had to go off my Crohn's meds COLD TURKEY because of the total incompetence of these people. Took 2-3 months to sort out what should have been a SIMPLE issue to fix (a dosage change ordered by the doctor...). Every time I called their call center reps I got a different answer, felt like I was losing my mind. They are risking people's lives and it's sickening! Complete disgrace.